Privacy Policy
Teastainedlil.com (“we,” “us,” or “our”) recognizes the importance of protecting the privacy and personal data of its users. This Privacy Policy outlines our ongoing commitment to privacy and data protection and explains how we collect, process, share, and protect your information when you access and use our website, teastainedlil.com.
1. Our Commitment to Privacy and Data Protection
We are committed to safeguarding the information you entrust to us. We handle all personal data in accordance with applicable privacy and data protection laws, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant regulations. We process data in a transparent, fair, and lawful manner, designed to protect your rights and maintain your trust.
2. Scope of This Policy and Role as Data Controller
This Privacy Policy applies to all visitors, users, customers, and others who access or use teastainedlil.com and related services. Teastainedlil.com is the data controller for the information collected through the website, meaning we determine the purpose and means of processing personal data.
For inquiries concerning your personal data, you may contact us at: [email protected].
3. Categories of Data We Process
We may collect, store, and process the following categories of personal data:
3.1 Usage Data
This includes information about how you use the website, such as your IP address, browser type, browsing actions, access times, and referring website.
3.2 Account Data
When you create or maintain an account on teastainedlil.com, we may collect your name, email address, billing and shipping address, phone number, and other identifiers necessary to manage your account.
3.3 Profile Data
This may include your preferences, past purchases, product review activity, wish lists, and other behavior related to how you interact with our services.
3.4 Communication Data
Includes the content and metadata of messages, support tickets, inquiries, or other communications sent via email, contact forms, or any messaging functionality on the website.
3.5 Technical Data
This covers device information such as operating system, screen resolution, device identifiers, language settings, and system configuration data.
3.6 Transaction Data
We collect purchase and payment information, including the products you purchase, payment methods used (encrypted and tokenized), billing details, delivery data, and order history.
3.7 Preference Data
We collect and store your preferences in connection with marketing communications, product suggestions, and expressed interests, as well as your opt-in or opt-out choices regarding cookies and newsletters.
4. Legal Bases for Processing Personal Data
4.1 Consent
Where required, we obtain your clear and affirmative consent for certain types of data processing, particularly for marketing, analytics, and non-essential cookies.
4.2 Contractual Necessity
We process your data where necessary for the performance of a contract, such as fulfilling your orders or managing your account.
4.3 Legal Obligation
We may process your personal data where required to comply with legal obligations, including those related to taxation, fraud prevention, or regulatory reporting.
4.4 Legitimate Interest
We process personal data where necessary to serve our legitimate interests, such as enhancing user experience, improving services, performing analytics, or securing the website—provided these interests are not overridden by your rights and interests.
5. Your Rights Under Data Protection Law
Subject to applicable data protection laws, you have the following rights with respect to your personal data:
– Right of Access: You may request a copy of your personal data we process.
– Right to Rectification: You have the right to request corrections to inaccurate or outdated personal data.
– Right to Erasure (“Right to be Forgotten”): You may ask us to delete your data under certain conditions.
– Right to Restrict Processing: You may object to or restrict the processing of your data in specific circumstances.
– Right to Data Portability: You may request to receive your data in a structured, commonly used, and machine-readable format and transmit it to another controller.
– Right to Object: You can object to our processing of your data where we depend on legitimate interest.
– Right to Withdraw Consent: You may withdraw your consent at any time where we rely on it for data processing.
To exercise any of these rights, please contact us at: [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to secure personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include but are not limited to:
– End-to-end encryption for data transmission.
– Role-based access controls to limit employee access to personal data.
– Regular backups to prevent data loss.
– Use of secure payment processors compliant with industry standards.
– Ongoing privacy and security training for staff.
7. International Data Transfers
Where we transfer your personal data outside the European Economic Area (EEA), the United Kingdom, or other jurisdictions with data protection equivalents, we do so using appropriate safeguards, including but not limited to:
– Standard Contractual Clauses (SCCs) approved by the European Commission.
– Adequacy decisions where applicable.
– Additional organizational and technical measures as required by applicable law.
8. Data Retention Policy
We retain personal data for no longer than necessary to fulfill the purposes outlined in this policy, including legal, accounting, or regulatory compliance requirements. Unless otherwise stated:
– Usage data is kept for up to 12 months for analytics and system security.
– Account and transactional data is retained for at least 6 years for tax and legal record keeping.
– Marketing and communication preferences are retained until a request for deletion or withdrawal of consent is received.
– Support-related communications are maintained for up to 2 years from the date of resolution.
Data may be anonymized and retained for statistical purposes beyond these periods.
9. Cookie Policy
Teastainedlil.com uses cookies and similar technologies to optimize user experience and improve website functionality. We use:
– Essential Cookies: Required for core website operations, including site navigation and secure login.
– Functional Cookies: Remember your settings and preferences to provide more personalized services.
– Analytics Cookies: Help us understand site usage and improve user experience; includes tools like Google Analytics.
– Performance Cookies: Measure system performance and load speeds to improve reliability and responsiveness.
10. Cookie Management and Compliance
On your first visit to teastainedlil.com, you will be prompted with a cookie consent banner. You may accept all cookies, reject non-essential cookies, or customize your preferences.
You can manage your cookie settings at any time through your browser settings or by revisiting the cookie consent options available on our website.
We honor Do Not Track (DNT) signals and comply with applicable data protection rules under the GDPR and CCPA regarding cookie practices.
Under the CCPA, California residents have the right to opt-out of the sale of personal information. Teastainedlil.com does not sell personal data as defined by the CCPA.
11. Special Protection for Children Under 13
Teastainedlil.com is not intended for children under the age of 13, and we do not knowingly collect personal data from anyone under this age. If we become aware that we have inadvertently collected data from a child under 13, such data will be immediately deleted. Parents or guardians who believe their child has provided data to us should contact us at [email protected].
12. Policy Updates and Notifications
We may update this Privacy Policy periodically to reflect changes in our practices, applicable regulations, or technologies. When material changes are made, we will notify users via a prominent notice on our website and, where appropriate, via email. We encourage you to review this policy regularly to remain informed about how your personal data is protected.
13. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, you may contact us directly at:
Email: [email protected]
We are compliant with applicable privacy regulations and committed to responding to your concerns promptly and respectfully.